Agencies in 2025 use white label review management software like HiFiveStar, Birdeye, Grade.us, ReviewTrackers, Reputation.com, Podium, Yext, GatherUp, Synup, Review Tool, and Vendasta. These tools help agencies handle customer reviews and make brands look better. White label tools let agencies build special solutions for each client. They also help make brand reputations stronger and make it easier to manage many brands at once. Agencies use white label reputation management software to give each customer and brand what they need. The market size for this industry will be $4.2 billion in 2025. It is expected to grow by 38% every year. Digital marketing agencies make up 45% of this market. This shows that many people want white label solutions. Agencies can pick white label tools to make reputations stronger, handle reviews, and give better experiences to customers for every brand.
Metric | Value |
|---|---|
Estimated market size in 2025 | $4.2 billion |
Projected annual growth rate | 38% |
Market share represented by digital marketing agencies | 45% |
Projected market size by 2027 | $12 billion+ |
Key Takeaways
White label review management software lets agencies get, handle, and answer customer reviews for many brands using their own name.
HiFiveStar is special because it gives unlimited review requests, AI-powered replies, works with CRM and POS systems, and has a free plan for small agencies.
Agencies should pick software that matches their clients’ needs, works for many locations, gives good analytics, and lets them change things for a real white label feel.
These tools help brands look better, improve local SEO, and let agencies give better customer service for all types of businesses and agency sizes.
Automation, easy connections, and features that can grow save time and help agencies get bigger while handling reviews and feedback well.
Top White Label Review Management Software
Agencies in 2025 use white label review management software. These tools help agencies make brands look good. Agencies use these platforms to handle reviews and talk to customers. They also give special solutions for each client. The review management tools listed here have strong features and can grow with agencies.
HiFiveStar
HiFiveStar is a top choice for agencies. It lets agencies send unlimited review requests by SMS, email, and WhatsApp. Agencies can ask customers for reviews anytime. HiFiveStar works with over 30 review platforms like Google and Facebook. Agencies can see and reply to reviews right away. The AI auto-reply feature helps agencies answer feedback fast. Agencies can show good reviews on websites and social media with widgets. HiFiveStar connects with CRM and POS systems. This makes it easy to use with other tools. Agencies like HiFiveStar because it is simple and has strong analytics. It can hide branding for a true white label experience. Many businesses use HiFiveStar to get better reputations and more customers.
Tip: HiFiveStar lets agencies send lots of review requests and use AI replies to help brands look better.
Birdeye
Birdeye is another great tool for agencies. It uses AI to help brands get better reviews and customer experiences. Birdeye won awards for its smart customer engagement features. It got prizes from G2, FeaturedCustomers, MarTech Breakthrough, and the American Business Awards. Agencies use Birdeye to collect, watch, and reply to reviews on many sites. The software has live chat, local SEO, and feedback tools. Agencies use Birdeye to make brands look good and keep customers happy.
Birdeye’s AI helps agencies reply to reviews faster.
Agencies get award-winning tools for talking to customers.
Birdeye lets agencies manage reviews on many channels.
Grade.us
Grade.us gives agencies flexible review management software. Agencies can make branded review funnels and send review requests by email and SMS. Grade.us works with big review sites. Agencies can see all reviews in one dashboard. Agencies use Grade.us to get more good reviews and fix bad feedback quickly. The platform has reports and analytics to track reputation and customer feelings. Grade.us is liked by agencies that want easy and scalable review management.
ReviewTrackers
ReviewTrackers helps agencies handle reviews for many brands. It collects reviews from over 100 sites. Agencies get a full view of what customers think. ReviewTrackers sends alerts so agencies can reply fast and protect brands. The software has analytics and reports to help agencies understand customers. Agencies use ReviewTrackers to make review management easier and give better service to clients.
Reputation.com
Reputation.com gives agencies strong review management software. It puts all review monitoring, replies, and reports in one place. Agencies use Reputation.com to send review requests, study feedback, and manage social media. The software works for brands with many locations. It has advanced analytics to track how brands are doing. Agencies pick Reputation.com because it can grow, is safe, and works with other marketing tools.
Podium
Podium gives agencies many review management tools. It puts review collection, watching, and replies in one dashboard. Podium uses AI to help agencies answer reviews quickly. Agencies talk to customers with email and SMS campaigns. Podium tracks reputation trends for every brand. It manages reviews on more than 24 sites like Google and Facebook. Agencies use Podium’s widget to show good reviews on websites. Podium has team features and works with Slack, Google Workspace, and Zapier.
Podium’s inbox brings messages from SMS, Facebook, Instagram, and Google together.
Agencies get detailed reports about reviews.
Podium’s connections help teams work together and automate tasks.
Yext
Yext gives agencies review management software that works with many apps and partners. Agencies connect Yext with marketing and CRM tools to make work easier. Yext helps agencies get better local search rankings, watch reviews, and reply to feedback. The platform uses AI and social search. Agencies use Yext to make brands look better everywhere.
GatherUp
GatherUp gives agencies a full solution for reviews and reputation. It sends review requests by email and SMS. Agencies get more feedback from customers. GatherUp works for brands with many locations. It has widgets to show reviews on websites. Agencies use GatherUp’s analytics to track reputation and improve customer experience. The software connects with CRM systems. Agencies can manage reviews and customer data in one place.
Synup
Synup helps agencies handle reviews, reputation, and local listings. It sends review requests and watches feedback on big sites. Agencies use Synup to get better local SEO, track reputation, and reply fast. Synup’s dashboard gives useful insights. Agencies use it to give better service to clients. The platform works with marketing tools. Agencies pick Synup to make brands look better.
Review Tool
Review Tool gives agencies an easy way to manage reviews. It sends review requests by email and SMS. Agencies get more feedback from customers. Review Tool works with big review sites and has reports. Agencies use it to watch reviews, reply to feedback, and make brands look better. The software is simple and grows with agencies.
Vendasta
Vendasta gives agencies review management software for many brands. It sends, watches, and replies to reviews automatically. Agencies use Vendasta to handle feedback, improve reputation, and give branded solutions. Vendasta works for brands with many locations. It connects with CRM and marketing tools. The software has analytics to track reputation and customer feelings. Vendasta lets agencies customize the platform for each brand.
Note: Agencies should pick review management tools that fit their clients, industry, and growth plans. Each platform has special ways to build reputation and manage reviews for brands.
Comparison Table: Features & Pricing
Feature Overview
Agencies want software that helps every client. The table below shows how top platforms match up on main features. HiFiveStar lets agencies send unlimited review requests. It uses AI to reply and works with over 30 review sites. Birdeye and Podium help manage reviews on many channels. Grade.us and ReviewTrackers focus on reports and analytics. Each platform helps agencies build reputation and give custom solutions.
Platform | Review Requests | AI Replies | Integrations | Analytics | White Label | Multi-Location |
|---|---|---|---|---|---|---|
HiFiveStar | Unlimited | Yes | 30+ | Advanced | Yes | Yes |
Birdeye | Unlimited | Yes | 20+ | Advanced | Yes | Yes |
Grade.us | Unlimited | No | 15+ | Standard | Yes | Yes |
ReviewTrackers | Unlimited | No | 100+ | Advanced | Yes | Yes |
Reputation.com | Unlimited | Yes | 50+ | Advanced | Yes | Yes |
Podium | Unlimited | Yes | 24+ | Advanced | Yes | Yes |
Yext | Unlimited | Yes | 30+ | Advanced | Yes | Yes |
GatherUp | Unlimited | No | 10+ | Standard | Yes | Yes |
Synup | Unlimited | No | 20+ | Standard | Yes | Yes |
Review Tool | Unlimited | No | 10+ | Basic | Yes | Yes |
Vendasta | Unlimited | Yes | 20+ | Advanced | Yes | Yes |
Pricing Summary
Prices for these tools change based on features and platform. HiFiveStar has a Forever Free plan for one location. Paid plans start at $39 each month and can grow to unlimited locations. Birdeye and Podium set prices by agency size. Grade.us starts at $110 per month. ReviewTrackers and Reputation.com give custom quotes. Most platforms have flexible plans for agencies of any size.
Note: Agencies should check each platform’s price to fit their budget and client needs.
Unique Selling Points
HiFiveStar: Unlimited review requests, AI replies, CRM/POS integration, customizable widgets, and true white label solutions.
Birdeye: Award-winning AI, multi-channel engagement, and advanced analytics.
Grade.us: Flexible review funnels and strong reporting.
ReviewTrackers: Broad integration and real-time alerts.
Reputation.com: Enterprise-grade security and analytics.
Podium: Unified inbox and automation tools.
Yext: Local SEO and social search solutions.
GatherUp: Customer feedback automation.
Synup: Local listing management and insights.
Review Tool: Simple interface and scalable solutions.
Vendasta: Full suite of white label solutions for agencies.
Agencies can pick the best software by looking at features, prices, and special solutions for reputation growth.
Platform Reviews for Agencies
HiFiveStar Features
HiFiveStar is a top software for agencies. It lets agencies send review requests by SMS, email, and WhatsApp. This makes asking for reviews easy and fast. Agencies can see reviews from over 30 sites like Google and Facebook. They use one dashboard to manage everything. The AI auto-reply helps answer feedback quickly. This saves time and helps brands look better. HiFiveStar works with CRM and POS systems. This helps agencies handle reviews and customer data together. Agencies can show good reviews on websites and social media using widgets. The platform gives strong analytics. Agencies learn what customers think and see reputation trends. HiFiveStar lets agencies send as many review requests as they want. This is great for agencies with many brands or locations. Agencies can hide HiFiveStar’s name for a full white label look. There is a Forever Free plan for one location. Agencies can pick bigger plans as they grow.
Tip: HiFiveStar helps agencies get more reviews and use AI replies. This builds strong reputations and brings in new customers.
Birdeye Features
Birdeye is strong software for agencies. It sends review requests automatically and puts all reviews in one place. Agencies use AI replies, live chat, and local SEO tools. The Dominate plan is for agencies and big companies. It has multi-client tools, white-labeling, social media help, and analytics. The table below shows Birdeye’s prices and best users:
Plan Name | Pricing | Ideal Agency/Business Type | Key Features |
|---|---|---|---|
Starter | $299/month (1 location) | Small businesses | Review request automation, review monitoring, business listing management |
Growth | $349/month per location | Multi-location businesses | Centralized review management, automated marketing, unified inbox |
Dominate | $449/month per location (custom for enterprises) | Agencies, consultants, enterprises | Multi-client management, AI chatbot, white-labeling, analytics |
Birdeye’s tools help agencies manage reputation and collect feedback. Agencies can get good results for their clients.
Grade.us Features
Grade.us is flexible software for agencies. It sends review requests by email and SMS. This helps agencies get more feedback and good reviews. Agencies can make branded review funnels and see reviews from big sites in one place. Grade.us gives detailed reports and analytics. Agencies can track reputation and see how customers feel. The white label options let agencies give a branded look. Prices start at $110 per month. Grade.us is good for agencies that want to grow and need strong reports.
ReviewTrackers Features
ReviewTrackers is powerful software for agencies. Agencies watch and study reviews from over 100 sites like Google, Facebook, and Yelp. The platform uses special analytics to find out how customers feel and what words they use. Agencies use this to make better plans, build reputations, and help with local SEO. ReviewTrackers also lets agencies watch competitors and manage tasks. These tools help agencies keep clients, grow brands, and be trusted partners.
Agencies use ReviewTrackers for:
Watching and managing reviews
Seeing how customers feel and tracking sentiment
Making client reputations better and helping local SEO
Checking on competitors and handling tasks
Reputation.com Features
Reputation.com is full-featured software for agencies. It helps with review management, business listings, and local search. Agencies can send review requests and reply to reviews from over 130 sites. AI helps write responses and reports can be customized. Agencies use dashboards to manage listings and check for mistakes. Messaging tools let agencies send lots of messages and use special SMS numbers. The table below shows key bundles and features:
Bundle Type | Included Features | Service Tiers / Notes |
|---|---|---|
Rep Core Bundles | Reviews management, Business Listings, Local Search Insights, Email requesting | Variants add survey templates and review boosters |
Rep Performance Bundles | Listings, Review Booster, Messaging, CRM integration, Training, Onboarding | Tiers add consulting, social messaging, and full-service CRM integration |
Reputation.com is great for agencies with many locations and complex needs.
Podium Features
Podium gives agencies one place to manage reviews. The dashboard puts review collection, watching, and replies together. AI tools help agencies answer feedback fast. Agencies send review requests by SMS and email. This helps get more customer responses. Agencies can show good reviews on websites with widgets. The inbox brings messages from SMS, Facebook, Instagram, and Google together. Podium works with Slack, Google Workspace, and Zapier. This helps agencies automate work and manage many brands.
Yext Features
Yext is advanced software for agencies. It works with marketing and CRM tools. Agencies use Yext to manage reviews and boost local search. Yext has ready-made metrics to track reviews on Google, Facebook, and Yelp. Agencies can see average ratings, location scores, and rating spread. Tools help compare with competitors by tracking star ratings. Sentiment analysis finds keywords and gives scores. Agencies get deep insights into feedback. Yext’s analytics help agencies see trends and give advice to clients.
GatherUp Features
GatherUp is a complete solution for agencies. It sends review requests by email and SMS. This helps agencies get more feedback. GatherUp works for brands with many locations. Widgets let agencies show good reviews on websites. Agencies use analytics to watch reputation and improve customer experience. GatherUp connects with CRM systems. Agencies can manage reviews and customer data in one place. White label features let agencies give a branded look to every client.
Synup Features
Synup is easy-to-use software for agencies. It helps manage reviews, reputation, and local listings. Agencies send review requests and watch feedback on big sites. The dashboard shows reputation trends and how customers feel. Agencies use Synup to boost local SEO and answer feedback fast. The platform works with marketing tools. Agencies can manage reputation and customer engagement for many brands.
Review Tool Features
Review Tool is simple and grows with agencies. It sends review requests by email and SMS. Agencies get more feedback from customers. Agencies can watch reviews from big sites, reply to feedback, and see reputation trends. Reports show how customers feel and how reviews are doing. White label features let agencies give a branded look to every client. Review Tool works for agencies of any size.
Vendasta Features
Vendasta gives agencies many tools for reputation management. It sends review requests, watches feedback, and manages replies for many brands. Agencies can connect Vendasta with CRM and marketing tools. This makes reputation management and customer engagement easier. Vendasta’s analytics track reputation and feedback trends. Agencies get insights to help clients. The platform works for brands with many locations. Agencies can customize white label solutions and grow their services.
Note: Agencies should pick software that fits their clients, industry, and growth plans. Each platform has special features to help agencies manage reviews, build reputation, and give great customer experiences.
Key White Label Tools & Capabilities
Branding & Customization
White label tools help agencies make each brand special. Agencies can add their own logos, colors, and website names. HiFiveStar has widgets that show good customer reviews online. This helps brands get noticed. Agencies can hide the tool’s name for a real white label look. These features help people trust the brand and make it look professional.
Integration Options
Agencies need tools that work with other systems. HiFiveStar connects with CRM and POS systems. This makes it simple to get feedback and handle data. It works with over 30 review sites for live review and brand checks. Agencies can connect project tools to work better. These links help agencies watch feedback and reputation everywhere.
Automation & Workflow
Automated review requests save time and help results. HiFiveStar lets agencies send as many review requests as they want. They can use SMS, email, or WhatsApp. This gets more feedback and helps brands grow. Agencies use these tools to set up how reviews are collected and answered. Automation helps with live review and brand checks. Project tools help agencies keep tasks and feedback organized.
Reporting & Analytics
Good reporting tools help agencies learn from feedback. HiFiveStar gives advanced analytics to show trends for each brand. Agencies use these reports to get better and track feedback. White label tools have dashboards to show live review and brand data. This helps agencies make smart choices for every brand.
Support & Onboarding
Agencies need help when using white label tools. HiFiveStar gives support all day and night and easy setup. Agencies get help starting review requests and linking feedback channels. Good support means agencies can handle feedback and reputation fast. Training helps teams use all the white label features.
Scalability
White label tools must grow as agencies grow. HiFiveStar lets agencies send as many review requests as needed and add many locations. Agencies can add more brands and clients as they get bigger. Scalability means agencies can handle more feedback and reputation work. White label tools help agencies serve brands of any size.
Tip: Agencies should pick white label tools with strong branding, easy connections, automation, analytics, support, and room to grow. This helps every brand build a good reputation and handle feedback easily.
Reputation Management Use Cases
Small Agencies
Small agencies want to grow quickly. They use review management platforms to get reviews from all customers. HiFiveStar lets small agencies send as many review requests as they want. Agencies send requests by SMS, email, or WhatsApp. They watch feedback from Google and Facebook. Agencies use analytics to spot reputation trends. HiFiveStar’s dashboard helps agencies reply to feedback fast. Small agencies show good reviews on their websites to build reputation.
Tip: Small agencies can start with HiFiveStar’s Forever Free plan. This helps them collect reviews and build reputation without paying at first.
Enterprise Agencies
Enterprise agencies work with many brands and locations. They need strong review management software. HiFiveStar supports as many locations and review requests as needed. Agencies use CRM and POS integration to collect customer feedback. They watch reviews from over 30 platforms. Agencies use advanced analytics to track each brand’s reputation. HiFiveStar’s AI auto-replies help agencies answer feedback quickly. Enterprise agencies use white label features to make the platform fit every client.
Niche Agencies
Niche agencies help special industries like healthcare, hospitality, or retail. They use review management tools to get reviews from certain customers. HiFiveStar lets agencies make custom review requests for each industry. Agencies use widgets to show good feedback on websites and social media. They track reputation trends for each niche. HiFiveStar’s analytics help agencies understand feedback and improve reputation.
Multi-Location Agencies
Multi-location agencies manage reviews for many branches. They need software that grows with them. HiFiveStar gives unlimited review requests and locations. Agencies send requests to every customer at each branch. They watch feedback from all locations in one dashboard. Agencies use analytics to compare reputation across branches. HiFiveStar’s CRM integration helps agencies manage customer data and feedback.
Agency Type | Best Platform | Key Features |
|---|---|---|
Small Agencies | HiFiveStar | Unlimited review requests, free plan |
Enterprise Agencies | HiFiveStar | Unlimited locations, AI replies |
Niche Agencies | HiFiveStar | Custom requests, industry widgets |
Multi-Location | HiFiveStar | Scalable, analytics, CRM integration |
Google Maps Ranking
Agencies want brands to show up higher on Google Maps. Review management platforms help agencies get reviews from every customer. HiFiveStar sends review requests by SMS, email, and WhatsApp. Agencies use AI auto-replies to answer feedback fast. They watch reviews on Google and track reputation trends. Agencies use analytics to boost local SEO and help Google Maps ranking. HiFiveStar’s tools help agencies build reputation and get new customers.
Note: Agencies that want better Google Maps ranking should use HiFiveStar’s Google integration and advanced analytics. This helps improve reputation and get more reviews.
Agencies need good tools to help clients look better. HiFiveStar is a top choice because it makes review requests easy. It checks reviews right away and works with CRM and POS systems. Agencies use smart analytics to watch reputation and spot bad reviews. HiFiveStar’s simple platform helps agencies make every client look good. Agencies can help brands show up higher on Google Maps and share good reviews. The platform grows with agencies and works for any industry.
Agencies who want the best reputation tool should pick HiFiveStar. You can start handling reviews and reputation now: http://hifivestar.com/?ref=hifivestar.com
Agencies like HiFiveStar to help reputation grow.
Reviews help agencies and brands do better.
FAQ
What is white label review management software?
White label review management software helps agencies handle reviews for clients. Agencies use these platforms to collect, watch, and answer reviews for many brands. The software lets agencies use their own logos and names. The provider’s name does not show up anywhere.
How does HiFiveStar help agencies manage reviews?
HiFiveStar gives agencies tools to send lots of review requests. Agencies can watch feedback and reply with AI. They use one dashboard to see reviews from over 30 platforms. This makes managing reputation easy and quick.
Tip: Agencies can change HiFiveStar’s widgets to fit each client’s brand.
Can agencies integrate HiFiveStar with other business tools?
Yes, agencies can link HiFiveStar with CRM and POS systems. This helps agencies send review requests automatically. They can also keep customer data together in one place.
What pricing options does HiFiveStar offer for agencies?
HiFiveStar has a Forever Free plan for one location. Paid plans start at $39 per month and can grow to unlimited locations. Agencies pick plans that match their size and what their clients need.
Share this post