Effective communication is crucial for your small business in 2026. Virtual phone systems are now essential tools, offering flexibility, enhancing professionalism, and providing cost savings for any small business. Over 60% of small and medium businesses are projected to utilize VoIP this year, highlighting the significance of a virtual phone system for small business. With small and medium businesses experiencing over 65% revenue growth in 2023 and an anticipated 12% annual growth, a robust communication system is vital. To stay competitive, you need the best virtual phone system for small business. This guide will help you select the right virtual phone system for your small business, discussing important features and key considerations for small business phone systems.
Key Takeaways
Virtual phone systems use the internet. They help you make calls. They save small businesses money. They make talking easy.
These systems have cool features. They can send calls to the right person. They turn voicemails into emails. They have apps for your phone. They make businesses look good. They help businesses work better.
Many virtual phone systems exist. RingCentral is one. Ooma Office is another. Nextiva is also popular. Small businesses like these.
Pick a system carefully. Think about what your business needs. Think about your budget. Think about how much your business will grow. Good help for customers is also key.
Virtual phone systems help teams far apart. Workers can make calls from anywhere. They can get calls anywhere. They use their own devices.
What is a Virtual Phone System and Why Your Small Business Needs One
Defining Virtual Phone Systems
A virtual phone system uses VoIP. It lets you talk over the internet. This system has a phone number. It has features like Call Routing. It also has a Digital Receptionist. It makes a full communication system. It connects your teams. It helps with talking to clients. This cloud phone system lets you call. You can also get calls from anywhere. Use your laptop or phone. A virtual system has many ways to talk. These include voicemail. It has call forwarding. It also has conference calling. It is a cloud-based phone service.
Key Advantages for Small Businesses
Your small business gets many good things. This is from a virtual phone system. You save money. VoIP systems save small businesses about 45% each month. This is compared to old phone systems. For example, a company has 20 workers. They spend $2,000 monthly on old phones. They save $900 every month. That is $10,800 each year. Calling other countries also saves a lot. VoIP costs are often 70-90% less. This is compared to old long-distance calls. You also work better. Features like mobile use help your teams. Virtual systems make working from home better. They need less office space. They cost less. They can grow with you. You add users easily. No need for new equipment. This is great for growing businesses. It helps with seasonal workers. It helps remote teams. Costs go up as your business grows. You do not pay a lot at first. This makes it a smart choice.
Virtual vs. Traditional Business Phone Systems
Old phone systems use physical wires. They use copper wiring. They use PBX hardware. Virtual business phone systems use cloud tech. They work over the internet. They use VoIP. This is a big difference. Old systems need experts to set up. They need hardware care. They are stuck in one place. Virtual systems set up fast. They need no physical setup. They are not stuck in one place. You have little equipment on site. They are good for modern phone systems.
Old phone numbers are hard to grow. Adding new lines is hard. Moving offices needs manual setup. This costs more. Virtual numbers work through the internet. They do not need physical phone lines. They use VoIP rules. Calls go smoothly. They are reliable. This makes you flexible. You can add users fast. This helps remote work. It shows call activity. A cloud-based phone system is very flexible. It is a better choice for many small businesses. You can even mix systems. This combines virtual tools. It uses other platforms. This mix helps different teams. It supports working from anywhere. Think about a voip phone service. These cloud-based phone solutions are very good.
Top 10 Virtual Phone Systems for Small Businesses in 2026: A Comparison
Picking the right phone system is key. It is a big choice for your business. You need one that fits your needs. It must also fit your budget. This part helps you see the best choices. We check each system. We look at its features. We check its price. We see how much it can grow. We also look at how users like it. The best system helps your daily work.
Overview of Leading Providers
Many good companies offer virtual phones. Nextiva gives good value. It has strong customer help. RingCentral is great for teams. It has video calls. It is easy to use. Zoom Phone has great video. It is flexible. Its price is good. GoTo Connect and 8x8 are good for calls abroad. Dialpad has smart AI features. Vonage offers strong tools. It has custom options. It has unlimited texts in the US. Quo (OpenPhone) lets you pick numbers. Ooma Office is best for mobile plans. Grasshopper is good for basic calls. It is also good for texts. These virtual choices offer many uses. They fit any small business.
Key Differentiators for Best Virtual Phone Systems
The best systems do more than just call. They have key features. These include call routing. They turn voicemails to text. They have mobile apps. Look for systems that work with your tools. How much it can grow matters. Your system must grow with your business. Good customer help is important. You want help when you need it. Think about how easy it is to use. An easy system saves time. It saves effort. These things help you pick the right system.
Comparison Table: Features, Pricing, and Ideal Use
We will show a detailed chart. This helps you choose well. This chart shows key features. It shows prices. It shows who each is best for. You can easily see which system fits your needs. This will make your choice simple.
Top Virtual Phone System: RingCentral Review
RingCentral is a strong virtual phone system. It works for all business sizes. It gives a full way to talk. You get good VoIP service. It helps your team connect. It helps them work better.
Key Features and Benefits
RingCentral gives many tools. They help your small business talk. You get virtual phone numbers. These have local codes. They also have toll-free numbers. You can call all you want. This is in the USA and Canada. The system has an auto attendant. It has IVR. This helps send calls well. You can record calls. You can get text from them. This helps you track talks. You get clear calls. They have HD voice. They have AI noise cancellation. The system offers better business SMS. You also get team messages. You can share files. Video meetings are simple to set up. RingCentral works with many tools. It gives virtual phone lines. These are for internet calls. You can add or remove virtual extensions easily. No new hardware is needed. Its cloud PBX has good features. These include auto-attendant. They have call forwarding. They have remote voicemail. An AI Assistant helps manage calls. An AI Receptionist helps too. You also get online faxing. It has secure encryption.
Pros and Cons
RingCentral has many features. It can grow with your business. It is very reliable. This is for your business phone systems. But, its many features might be too much. This is for a very small business. The price can also be higher. This is for advanced plans.
Pricing Tiers and Value
RingCentral has different plans. You can pick one that fits. Here are the plans:
Plan Name | Price (per user/month) | Key Features & Value Proposition |
|---|---|---|
Essentials | $19.99 | Unlimited calls (US/Canada), team messaging, document sharing, task management. Ideal for small teams needing core communication without excessive costs. |
Standard | $27.99 | Includes all Essentials features, plus video conferencing, quality-of-service reports, and unlimited users. Suitable for growing businesses that need more advanced collaboration tools. |
Premium | $34.99 | Includes all Standard features, plus automatic call recording and real-time analytics. |
Ultimate | $49.99 | Includes all Premium features, plus device status reports and unlimited storage. |
The Essentials plan gives basic tools. The Standard plan adds video calls. Premium has call recording. It has analytics. Ultimate gives more storage. It gives more reports.
Ideal Small Business Profile
RingCentral is good for growing small businesses. It fits companies with remote teams. It also works for businesses. They need many ways to talk. If you want a full virtual solution, RingCentral is a good choice.
Top Virtual Phone System: Ooma Office Review
Ooma Office has a business phone system. It can grow with you. It uses VoIP tech. You get phone apps. You get good team tools. This makes it a great virtual solution. It is good for your growing business.
Key Features and Benefits
Ooma Office has many tools. They are for your business phone systems. These tools help you talk to customers. They help you manage calls.
Customer Engagement:
Ring Groups: Send calls to certain teams. Like sales or support.
Caller Info Match: Shows caller details. It uses your CRM. It uses social media.
Contact Us Website Widget: Website visitors can easily call you.
Call Queuing: Sends calls to the next free person.
Online Bookings: Helps you set up meetings. It sends reminders.
Shift-to-Text: Mobile callers can find answers.
Auto Dialer: Dials numbers for sales. It dials for accounts.
Ooma Office also helps with remote work. You get mobile apps. You get desktop apps. These let you use a softphone. Ooma Meetings has video calls. The Ooma Office Pro Plus plan adds more tools. These help teams work from anywhere. This is called Hot Desking.
Pros and Cons
Ooma Office has many features. It is a reliable virtual phone system. It helps your teams connect. It can grow with your business. But, many options might be hard. This is for very small businesses. They are just starting. You must pick the right plan. It needs to fit your needs.
Pricing Tiers and Value
Ooma Office has flexible prices. You can pick a plan. It fits your budget. It fits your needs.
Tier | Price (per user/month) |
|---|---|
Essentials | $19.95 |
Pro | $24.95 |
Pro Plus | $29.95 |
Ooma Office gives solutions that grow. The prices change by plan. This gives you choices. You can get basic calls. You can get advanced tools. Ooma has good VoIP solutions. They are cloud-based. They are not expensive. They replace old phone lines. Different plans have different features. You can pick based on your needs. You can pick based on your money.
Ideal Small Business Profile
Ooma Office is great for small businesses. They need a good virtual phone system. It works for companies with remote teams. It also works for businesses. They need good customer tools. If you want a full business phone systems solution, Ooma Office is a good choice.
Top Virtual Phone System: 8x8 Voice for Business Review
8x8 Voice for Business has a strong virtual phone system. It can grow with your business. It brings all communication together. This system helps your teams connect. They can work together better. It is a good choice. It is for businesses needing advanced features.
Key Features and Benefits
8x8 puts many tools in one place. You get video, voice, and chat. You use one app for calls. You use it for messages. You use it for video. You do not switch apps. This helps remote workers. It helps mobile workers. 8x8 works with many other apps. These include Microsoft Teams. They include Salesforce. They include HubSpot. You have over 55 app connections. This links your calls to other business tools. The system tracks everything. It tracks call time. It tracks call quality. It tracks customer habits. Managers watch how things are going. They make smart choices. 8x8 is very dependable. It works 99.99% of the time. Your communication stays on. You get a reliable voip service.
Pros and Cons
8x8 gives a full communication answer. It helps your teams work well. The many connections make work smooth. But, all the features might be too much. This is for a very small business. The voip system is strong.
Pricing Tiers and Value
8x8 does not show its pricing online. This is for its Voice for Business plans. You must call their sales team. They give you custom prices. Prices depend on your team size. They depend on your needs. This means prices are made for you. It can make comparing costs harder. 8x8 offers a "cheap big business solution." It gives big business communication tools. This makes advanced features available. You get unlimited calls. You get video meetings. You get chat and texts. This is in many countries. The system works with business apps. It shows how people communicate. AI tools are also there. 8x8 promises 99.999% uptime. It meets SOC 2 rules. It meets HIPAA rules. It meets PCI rules.
Here are the different plans. Here are their key features:
Plan | Key Features |
|---|---|
x2 | All-in-one voice, video, and chat. Unlimited calls to 14 countries. Standard call management. |
x4 | Includes x2 features. Plus: unlimited calls to 48 countries. 8x8 Frontdesk. Manager reports. Watch, listen, and join calls. Better call handling and reports. Better admin controls. |
x6 | Includes x4 features. Plus: voice contact center. Calls go to skilled people. IVR and call recording. Advanced reports and analysis. CRM connection. |
x7 | Includes x6 features. Plus: all ways to talk. (social media, chat, email, text, video). Share screens. One place for voice and digital talks. Better CRM connections. |
x8 | Includes x7 features. Plus: big business contact center tools. Auto-dialer. Advanced quality checks. Speech analysis. Full reports. |
Ideal Small Business Profile
8x8 is great for a small business. It needs a full business phone systems solution. It fits companies with growing teams. It works well for businesses. They need advanced communication tools. If you want a virtual system that grows. It has strong connections. 8x8 is a good choice. It offers big business features.
Top Virtual Phone System: Nextiva Review
Nextiva has a strong virtual phone system. It works for small and medium businesses. It can grow with you. It costs less money. It lets you talk in many ways. This makes it good for your growing company.
Key Features and Benefits
Nextiva gives many key features. They help your business talk.
An auto-attendant (IVR) is like a digital helper. It answers calls fast. It sends them to the right team.
A mobile app and softphone make your phone or computer a business phone. You call with your business name. You can call from anywhere.
Advanced call forwarding sends calls to your desk. It sends them to your mobile. It sends them to your home office. It does this in order.
Voicemail-to-email changes voice messages to words. It sends them to your email. You can read important messages quietly. This is good during meetings.
CRM integration works with tools like Salesforce. It works with HubSpot. It shows customer details on your screen. This happens when they call.
Business SMS lets you text clients. You use your work phone number. This keeps your personal number private.
Call recording saves calls safely. It saves them in the cloud. This helps train staff. It helps solve problems. It helps with legal rules.
Call queuing holds callers in a virtual line. This happens when workers are busy. It plays music or ads. This stops people from hanging up.
Real-time analytics shows charts. You see how many calls. You see how long people wait. You see missed calls live. This helps managers see trends. It helps them staff correctly.
Pros and Cons
Nextiva gives a good business phone systems solution. It has many tools for talking. It grows with your business. But, it has many features. A very small new business might not need them all. You must pick the right plan. It needs to fit what you need.
Pricing Tiers and Value
Nextiva has different pricing plans. You pick one that fits your money. It fits what you need.
Plan | Price (per user, per month – paid annually/paid monthly) | Best for | Headline features |
|---|---|---|---|
Digital | $20/$25 | Start-ups focused on chat and social | Unified inbox for email, live chat, SMS*, social, and review sites (no voice calling) |
Core | $30/$36 | Small teams needing phone, video, and SMS | Unlimited US/CA voice, business SMS, HD video meetings, screen-share, call routing, AI voicemail transcription |
Engage | $40/$50 | Growing service desks | Everything in Core plus live and bot-powered web chat, team SMS inbox, toll-free minutes, advanced reporting, Microsoft Teams voice integration |
Power Suite | $60/$75 | Sales and support teams with high call volumes | Adds advanced IVR, skills-based and priority routing, AI call transcription and summarization, inbound call-center ACD with supervisor dashboard and callback |
Nextiva has good prices. The Core plan is simple. It is easy to use. It has unlimited calls. It has faxing. It has voicemail to email. Nextiva's cloud system lets you upgrade. You can do this as your business grows. You get advanced features. These include CRM connections. You also get voice analysis. Nextiva helps customers 24/7. This means less downtime. Help is easy to get.
Ideal Small Business Profile
Nextiva is good for small businesses. These have 50 to 250 workers. It fits companies needing a system that grows. It is also affordable. If you want a virtual system. It helps you talk in many ways. Nextiva is a strong choice.
Top Virtual Phone System: Google Voice Review
Google Voice gives a basic virtual phone system. It works well for single users. It also works for very small businesses. You get many key features. These help you manage your virtual communication.
Key Features and Benefits
Call Management Features:
An auto-attendant answers calls.
You can change greetings.
You can change call routing.
Ring groups send calls.
Voicemail turns to text.
You can record calls.
Call analytics show call length.
Call Minutes:
Calls in the US are free.
Calls in Canada are free.
International calls cost money.
Rates change by country.
Communication Features (leveraging Google Workspace):
You can send emails.
You can message your team.
You can make video calls.
You can share documents.
You can share files.
SMS in the US is free.
This is for internal use.
This is for external use.
Pros and Cons
Google Voice works well with Google Workspace. This is easy if you use Google tools. It is a simple solution. It saves money. It helps with basic talking. It looks familiar to Google users. But, it lacks some advanced features. These are in other business phone systems. It is not strong for call centers. It is not strong for many connections. It needs your Google Workspace plan.
Pricing Tiers and Value
Google Voice has clear pricing plans. You need a Google Workspace license. This costs $6 per user each month.
Tier | Price (USD/user/month) | Key Features | Value Proposition |
|---|---|---|---|
Starter | $10 | Free calls in the US. Free calls to the US. Analytics are included. It has a 10-user limit. | Good for small businesses. Good for single users. It is cheap. It has spam filtering. |
Standard | $20 | It has all Starter features. It has unlimited users. It has a virtual receptionist. It has ring groups. It has custom call routing. It connects to desk phones. | Good for medium businesses. Good for teams. It has auto-attendants. It can transfer calls. |
Premier | $30 | It has all Standard features. It has local numbers. It has toll-free numbers. It has BigQuery reports. It has Vault data keeping. It works in other countries. | Good for big companies. Good for regulated firms. It uses Workspace. It has advanced reports. It keeps data. |
Ideal Small Business Profile
Google Voice is good for single users. It is good for very small business operations. It is for those who need a simple number. It is for those who need a reliable virtual number. If you use Google Workspace, it fits well. It gives basic tools. It does not cost much. It is good for basic business phone systems needs.
Top Virtual Phone System: Grasshopper Review
Grasshopper has a simple virtual phone system. It is great for one-person businesses. It is also good for small teams. You get many key features. They help you handle your calls.
Key Features and Benefits
You pick a business phone number. Choose local, toll-free, or special numbers. You can also keep your old number.
You make extensions. These are for your team. Or for different parts of your business. This sends calls the right way.
You send business calls. Send them to any phone. Send them to your cell. Send them to your home. Send them to a teammate.
You record special greetings. Greet callers in a good way.
You send and get texts. Use your business phone number. Keep your personal number private.
You get voicemails as text. They come to your email. Read them fast.
You use computer and phone apps. Use your business phone number. Make calls, texts, and voicemails. Do this from computers or phones.
You handle many calls. New callers go to the next free person. This happens if you are on a call.
You can use VoIP/Wi-Fi Calling. This uses your internet. It works when cell service is bad.
You get virtual faxes. Link your email to your phone number. Get faxes as PDF files.
Pros and Cons
Grasshopper makes you look professional. It is easy to use. It helps small teams. They can manage calls and texts. It is a good virtual solution. It is for basic needs. But, your business phone systems needs might get big. Then you may need a different system. Grasshopper keeps things simple.
Pricing Tiers and Value
Grasshopper has clear pricing plans. You can find one that fits your money.
Plan | Price | Key Features |
|---|---|---|
True Solo | One user, one business phone number, one extension, 24/7 help, business texting, computer/phone apps, call forwarding, virtual fax, auto attendant, visual voicemail, custom greetings, many calls at once, basic reports. | |
Solo Plus | $25 per month | Has all True Solo features. Plus unlimited users, three extensions. You can buy more extensions. |
Small Business | $55 per month | Has all Solo Plus features. Plus four phone numbers. Plus unlimited extensions. |
Grasshopper gives good value. It has main features. These include unlimited minutes. You get mobile and desktop apps. You also get call forwarding. You get business texting. This helps you seem professional. It is one of the cheapest options. Its value grows with more users. Most plans have unlimited users. This is at no extra cost. You also get help 24/7.
Ideal Small Business Profile
Grasshopper is great for a small business. It is good for one-person businesses. It is also good for very small teams. You need a simple, professional business phone systems solution. Grasshopper helps you manage calls and texts easily.
Top Virtual Phone System: Dialpad Review
Dialpad has a new virtual phone system. It uses AI for talking. This system puts voice, video, and messages together. It helps your team talk better.
Key Features and Benefits
Dialpad gives a strong virtual way to talk. It is a cloud phone system. It is simple and can grow. You get unlimited calls. These are in the US, Canada, and your country. SMS/MMS messages are included. This system uses new AI tech. Setup is easy. You do not need special IT help. The easy design means quick learning. AI tools write down calls as they happen. You also get call summaries from AI. You can add users fast. This makes managing easy. Your calls are clear. HD video calls are there. SMS and chat work for everyone. This cloud system lets you move. You can use it from your browser. Key features include call waiting. Voicemail is included. Call transfer is too. An auto attendant is your virtual helper.
Pros and Cons
Dialpad gives you one workspace. You can make calls. You can get calls. Use office Wi-Fi. Send SMS/MMS messages. Have video meetings. All this is in one app. No hard installs are needed. No costly hardware is needed. You can set up your office fast. Set up departments. Set up phone lines. The service is also cheap. It starts at $15 per user each month. It has unlimited calls. These are in your country, the US, and Canada.
Pricing Tiers and Value
Dialpad has clear pricing plans. These plans mix good prices. They have advanced AI features. This makes smart tech available. Even for small businesses.
Plan Tier | Starting Price (per user/month) | Key Features |
|---|---|---|
Standard | $15 | Unlimited Calling, SMS/MMS, Real-time AI Transcripts, Google/Microsoft 365 Integrations |
Pro | $25 | Everything in Standard + Multi-level Auto-Attendant, CRM Integrations, 25 Ring Groups |
Enterprise | Contact Sales | Everything in Pro + SSO Integration, Unlimited Ring Groups, 100% Uptime SLA |
Every plan has AI help. You get live writing of calls. You get summaries after calls. You also get mood analysis. You get all ways to talk. This includes unlimited calls. These are in the US and Canada. SMS/MMS and team chat are also there. Important links to Google Workspace. Also Microsoft 365. These are in the first plan. The system sets up fast. It is easy to use.
Ideal Small Business Profile
Dialpad is great for any small business. It needs new business phone systems. It works well for companies. They want AI tools. It also fits businesses. They need one way to talk. If you want business phone systems that grow. It has smart features. Dialpad is a good choice.
Top Virtual Phone System: Vonage Business Review
Vonage Business has good VoIP options. It helps businesses grow. It works with many other tools. This makes it a strong virtual phone system.
Key Features and Benefits
Vonage Business gives many key features. These help your team talk. You get video calls. You get a virtual receptionist. Team messages are included. "Follow Me" features are too. Many phones ring at once. This is called simultaneous ring. You get basic tools. These are voice, video, and text. Teamwork is simple. Vonage has plans for calls abroad. These are VBC Global and Vonage World Office. You can call teams in 40 countries. You can message them too. You can keep your numbers from other countries.
Vonage Meetings lets 25 people use video. It lets 200 people use only audio. You can use a whiteboard. You can share your screen. You can record meetings. Security tools keep calls safe. Business SMS and MMS are in all plans.
Here are features for different plans:
Feature | Basic Plan | Premium Plan | Advanced Plan |
|---|---|---|---|
Unlimited Calls & SMS | ✓ | ✓ | ✓ |
Unlimited Team Messaging | ✓ | ✓ | ✓ |
Mobile and Desktop Apps | ✓ | ✓ | ✓ |
HD Voice (99.999% uptime) | ✓ | ✓ | ✓ |
Vonage Meetings (up to 25 video participants) | ✓ | ✓ | ✓ |
Admin Portal | ✓ | ✓ | ✓ |
Business SMS & MMS | ✓ | ✓ | ✓ |
Virtual Receptionist | ✓ | ✓ | ✓ |
Voicemail to Email | ✓ | ✓ | ✓ |
Multi-Level Auto Attendant | X | ✓ | ✓ |
CRM Integrations | X | ✓ | ✓ |
IP Desk Phone Capability | X | ✓ | ✓ |
Call Group | X | X | ✓ |
Visual Voicemail | X | X | ✓ |
On-Demand Call Recording | X | X | ✓ |
Pros and Cons
Vonage Business offers a full way to talk. It helps your business phone systems grow. You can add tools later. This means you only pay for what you use. But, many choices might be hard. This is for a very small new business.
Pricing Tiers and Value
Vonage Business has good pricing. You can pick a plan. It fits your money. It has the tools you need. Ask their sales team for prices.
Plan Tier | Value Proposition |
|---|---|
Basic | Basic tools for small teams. |
Premium | Adds tools like auto attendant. It adds CRM connections. |
Advanced | Has all features. These include call groups. It has call recording. |
Ideal Small Business Profile
Vonage Business is good for a small business. It plans to get bigger. It works for companies. They need flexible business phone systems. If you need a VoIP system. It works with many tools. Vonage is a good choice.
Top Virtual Phone System: Zoom Phone Review
Key Features and Benefits
Zoom Phone has a good VoIP PBX choice. It works well with Zoom video calls. You get many key features. They help your team talk. You can use office phones. You can use cell phones. You can use computers. It works the same everywhere. Zoom Phone links with popular business apps. These include Google, HubSpot, and Salesforce. It also has open APIs. These are for special links. You get big business features. These include call recording. You get call sharing. You also get auto attendants. You get smart reports. The system is safe. It uses SIP over TLS 1.2. It uses AES 256-bit GCM for calls. This follows world rules. You get basic call control. This includes sending calls. It includes moving calls. Voicemail words are also there. Do Not Disturb (DND) is too. Better features include call recording. This is for training. Call reports show call numbers. You can call from any device. Use the Zoom Phone app. It also works with regular office phones. This virtual system grows for any business size. It helps you follow security rules. You get many line choices. These include shared lines for teams. Hotlines are for special groups.
Pros and Cons
Zoom Phone gives a strong business phone systems answer. It works well with Zoom video tools. This makes talking easy. It is very flexible. It can grow with your company. But, its many features might be too much. This is for a very small new business. You must pick the right plan. It needs to fit what you need.
Pricing Tiers and Value
Zoom Phone has clear pricing plans. These plans give you good value. They fit different business needs.
Tier/Bundle | Price (per user/month) | Key Features/Value Proposition |
|---|---|---|
Regional (US & Canada) Unlimited | $15 | Unlimited calls in the US. Unlimited calls in Canada. Call recording. Voicemail words. E911. Good for teams working from far. Good for teams working from home. They need calls and messages. |
Global Select | $20 | Unlimited calls in one of 48+ countries. Move numbers from other countries. World help. Good for teams in many countries. |
Pro Plus bundle | $18.33 | Has Regional Unlimited Phone. Has Workplace Pro suite. (video meetings, AI, chat, file sharing). Good value for small and medium businesses. |
Business Plus bundle | $22.49 | Has all Pro Plus things. Plus better reports. Visitor help. Phone help. Good for medium companies. They want more info. |
You can also add more features. The Zoom Phone Power Pack costs $25 each month. It gives better call queue reports. Extra phone numbers start at $5 each month. Unlimited calls to over 15 countries cost $10 each month. This virtual system offers flexible VoIP answers.
Ideal Small Business Profile
Zoom Phone is great for any small business. It needs a flexible business phone systems answer. It works well for companies. They use Zoom for meetings. It also fits businesses. They need a system that can grow.
Top Virtual Phone System: eVoice Review
eVoice has a good virtual phone system. It is a good choice for small companies. You can easily manage this business phone system. It helps you look professional. It might not have as many advanced features as some others.
Key Features and Benefits
eVoice gives many key features. They help you talk to people. You make a good first impression. This is with professional greetings. You see who is calling. This is with Caller ID. You can send and get texts. This is with messaging. You can send calls to any phone. This is with call forwarding. You get voicemails in your email. This is with voicemail-to-email. An auto-attendant greets callers. It sends them to the right place. You can have meetings with many people. This is with conference calling. You can pick local numbers. You can pick toll-free numbers. This makes you look professional. You can see who is calling. This is with call screening. You decide to take or reject calls. Call routing sends calls based on your rules. You can make special greetings. This is with custom greetings. You can manage calls on your phone. This is with a mobile app. You can send and get faxes online. This is with online fax.
Pros and Cons
eVoice helps you manage calls easily. It makes your business look professional. This virtual system is simple to use. But, it may not have all the complex features. Larger businesses might need these. It focuses on main ways to talk.
Pricing Tiers and Value
eVoice has clear pricing plans. You can find one that fits your money. It also fits your needs.
Plan | Monthly Cost | Phone Numbers | Extensions | Monthly Minutes | Value Proposition Highlights |
|---|---|---|---|---|---|
Option A | $12.99 | 6 | 2 | 300 | This is for new small businesses. They need many numbers. They need basic extensions. |
Option B | $29.99 | 15 | 5 | 1,000 | This is for growing businesses. They need more numbers. They need more extensions. They need more minutes. |
Option C | $49.99 | 30 | 10 | 2,000 | This is for bigger small businesses. They talk a lot. |
Option D | $79.99 | 45 | 15 | 4,000 | This is for very big businesses. It has the most numbers. It has the most extensions. It has the most minutes. |
Additional Value | You can have a conference call. Up to 95 people can join. You can have web meetings. Up to 2,000 people can join. You can have video meetings. Four feeds and 25 viewers are allowed. You get free voicemail words. You can call out easily. You get a mobile app. It works on iPhones and Androids. You get free faxes coming in. You get 1 free professional greeting. |
These plans offer good value. They include a conference call bridge. They also include mobile apps. You also get free faxes coming in.
Ideal Small Business Profile
eVoice is great for a small business. It needs a phone system. It must be reliable. It must be easy to manage. It works well for businesses. They want to look professional. They do not need complex features.
Essential Features for Small Business Phone Systems
Core Communication Tools
You need good tools. Talk to customers. Virtual calls let you talk from anywhere. You can text with VoIP texting. This has auto-replies. It has scheduled messages. Shared phone numbers mean many people use one number. This helps you get all calls. Phone menus send calls to the right person. This uses call-forwarding. Call recording saves talks. AI can write down calls. It can summarize them. This helps you find things fast. These tools make your phone system better.
Advanced Productivity Features
These systems do more than just calls. Call-forwarding gives you choices. Send calls to your cell. Send them to a teammate. You will not miss a call. This helps your team work better. It makes your business faster. You can set up smart call-forwarding. This includes time-based forwarding. You can also use sequential forwarding.
Integration Capabilities
Your phone system should work with other tools. It connects with CRMs. Like HubSpot and Salesforce. This does tasks for you. It saves call info. This makes everything work better.
Security and Reliability for Your Business Phone System
Your phone system must be safe. It must be reliable. Providers find threats fast. They use special systems. These stop bad actions. Strict dial plans limit calls. They limit calls to other countries. They set calling limits. They also make call-forwarding safe. You must change all default passwords. Use strong passwords for everyone. A good firewall stops bad traffic. It blocks bad connections. Encrypt your VoIP calls. This keeps talks private. Use special rules like SRTP and TLS. Make your VoIP network safe with firewalls. Use Session Border Controllers. These are like strong firewalls. Use strong ways to log in. Use multi-factor authentication. Update your VoIP systems often. Watch your VoIP traffic. Check security often. Make your phones safe. Good VoIP providers offer strong security. They use SBCs. Workers keep systems updated. They fix security holes. VoIP phone service gives more privacy. It gives more security. It gives better reliability. It gives clear calls. You get clear sound. Cloud-based phone systems offer this safety. You also get clear sound. Safe call-forwarding is key. You can also use conditional call-forwarding.
Picking the Best Virtual Phone System for Your Small Business
Checking Your Business Needs and Goals
You must pick the right system. First, think about your business. How many people are on your teams? Do your teams work from home? Do you call customers often? Do you need video calls? Your type of business also matters. A store has different needs. A consulting firm has different needs. Write down what you need most. This helps you find the best virtual phone systems.
Setting Money for Virtual Phone Services
Set a clear budget. Virtual phone systems cost different amounts. Some charge per person. Others charge per feature. Look at the total cost. This includes setup fees. It includes monthly fees. Compare different companies. Find a plan that fits your money. Do not spend too much. Find good value for your small business.
How Much It Can Grow and Future Plans
Your business will grow. Your phone system must grow too. Pick a system that adds users easily. It should add features easily. This stops you from changing systems later. A system that grows saves time. It saves money. Look for cloud-based phone systems. They offer this freedom.
Checking Customer Help and How Well It Works
Good help is very important. You need help when things go wrong. Check the company's help options. Do they offer help all the time? Read what people say about their help. A system that works well keeps your business running. It stops missed calls. It stops lost sales. Pick a company with a good history. This gives you good business phone service.
Why Tools Like HiFiveStar Are Important
Your phone system should work with other tools. Connections make your work easier. They link your phone system to your CRM. They link it to your marketing tools. This saves time. It makes your data flow well. For example, think about tools like HiFiveStar. It helps manage reviews. This link helps your online look. It helps your teams work better. The best virtual phone systems offer many links. This makes your virtual office complete.
Virtual phone systems help your small business. They offer modern ways to talk. They make things flexible. They make you look professional. You have many choices for these systems. Pick one that fits your business needs. Your phone system is important. But, your online presence also matters. HiFiveStar helps your business. It makes customers think well of you. It gets more reviews. It watches reviews. It works with other systems. This tool gives good reports. It helps manage your name online. It hides bad reviews. It helps your business show up higher on Google Maps. This gives great phone service. Control your online name now! Take control of your online reputation today!
FAQ
What is a virtual phone system?
A virtual phone system uses the internet. It makes calls. It has features like call routing. It has voicemail. You can call from any device. You can get calls on any device. This system helps your business. It lets you talk easily.
How much money can a virtual phone system save my small business?
Virtual phone systems save small businesses money. They save about 45% each month. This is compared to old phones. Calls to other countries cost less. They cost 70-90% less. You save money on equipment. You save money on upkeep.
Can I keep my current business phone number with a virtual system?
Yes, you can usually keep your number. Most virtual phone companies let you do this. They move your number to their service. This keeps your business name.
What are the most important features for a small business virtual phone system?
Key features are call forwarding. Voicemail-to-email is important. An auto-attendant is too. Mobile apps help. Business texting is good. Linking with other tools is also key. These things make you look good. They help you work better.
How does a virtual phone system support remote work?
Virtual systems let your team work anywhere. They use apps on phones. They use apps on computers. Workers can make calls. They can get calls. They use their own devices. This keeps talking easy. It keeps it professional.
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