Drake Software Reviews for Tax Professionals Features and Benefits

Drake Software is a trusted tool for tax experts, and the positive Drake software reviews highlight its ability to help them work faster and more accurately. Each year, over 50,000 people use it to file about 26 million tax returns. Its many features make hard tax jobs easier. A survey in the Journal of Accountancy gave it a score of 4.35. Users appreciate how simple it is and the helpful support team, with about 96% recommending it to beginners. These facts demonstrate that Drake Software is a top choice for tax prep.

Key Takeaways

• Drake Software is popular because it is easy to use and fast.

• It lets tax pros file unlimited returns for one set price.

• Strong safety tools, like encryption and two-step login, keep data safe.

• Drake gives great customer help and training to use the software well.

• You can use Drake on desktops, servers, or online, fitting different needs.

Key Features of Drake Tax Software

Comprehensive Tax Preparation Tools

Drake Tax Software gives you tools to make taxes easier. It helps with both personal and business tax returns. This ensures your work is correct and follows the rules. About 30% of single-person firms use Drake Tax, making it very popular. For firms with two to five people, this number grows to 47%. This shows it’s trusted by many tax professionals.

The software works well, earning a 4.5 out of 5 rating. Users love how it updates quickly during tax season, scoring 4.8 in this area. Its electronic filing feature saves time and lowers mistakes. Nearly 96% of users would tell new tax preparers to try it. Whether you work alone or in a small team, these tools are reliable and efficient.

Document Backup and Data Security

Keeping client data safe is very important. Drake Tax Software uses strong security tools to protect your files. It has features like encryption, two-step login, and role-based access. These stop hackers and keep your clients’ data safe.

The software also blocks illegal access and keeps your files secure. Its backup system protects your data from being lost by accident. You can recover important files when needed. With these protections, you can focus on taxes without worrying about data safety.

Software Deployment Options (Desktop, Hosted, Web-Based)

Drake Tax Software offers different ways to use it. You can install it on your computer, use a hosted version, or access it online. The desktop option works offline, great for places with no internet. Hosted solutions let you work remotely but still use desktop features.

The cloud-based option lets you work from any device with internet. This is helpful for teams or people who travel often. These choices let you pick what works best for your needs. It makes your work easier and more convenient.

Integration with E-Filing and Payment Processing

Drake Tax Software makes filing taxes online much easier. It works well with e-filing systems, so you can send tax returns straight to the IRS or state offices. This removes the need to file by hand, cutting down on mistakes and saving time during busy tax seasons.

The software handles many types of tax forms, following all federal and state rules. You can e-file personal, business, or special returns without needing other tools. This simple system helps you work faster and ensures every return is correct.

Drake Tax Software also has tools for handling payments. These tools let you take client payments safely and quickly. You can accept payments in different ways, like credit cards or online transfers. The built-in system reduces extra work, so you can focus more on preparing taxes.

Tip: Use the e-filing and payment tools to save time and give your clients a smoother experience.

By combining e-filing and payment features, Drake Tax Software is a complete tool for tax experts. It offers ease, safety, and dependability, helping you provide top-notch service to your clients.

Pros of Drake Software

Unlimited Returns for Fixed Pricing

Drake Tax Software lets you file unlimited tax returns for one fixed price. This is great for tax preparers who handle many returns. You don’t have to worry about paying for each return. Instead, you can focus on giving your clients the best service. This feature helps you plan your budget better and avoid surprises.

Drake’s pricing is better than some competitors, like Intuit ProSeries. For example, Drake’s Unlimited Plan costs $1,825, while ProSeries charges $1,299. ProSeries may seem cheaper, but Drake’s unlimited returns give more value for busy tax preparers. Drake also has a Pay-Per-Return Plan for $345, which is less than ProSeries’ $908. These options make Drake a smart choice for CPAs and small firms.

Drake’s pricing plans fit different needs. Whether you work alone or in a team, there’s a plan for you.

Wide Range of Tax Forms and Compliance Tools

Drake Tax Software offers many tax forms and tools to help you. It’s perfect for tax preparers with different kinds of clients. You can file personal taxes or handle complex business returns easily. Multi-state filing makes it simple to prepare taxes for clients in different states, saving time and effort.

The software also has tools to manage documents safely and quickly. Reporting tools give you detailed views of tax data. A client portal lets you share information and work together better. These features make Drake a strong choice for tax preparers who want to work faster and smarter.

• Multi-State Filing: Makes filing taxes in many states easier.

• Document Management System: Keeps files safe and easy to find.

• Reporting Tools: Shows detailed tax data for better understanding.

• Client Communications Portal: Helps you work with clients easily.

Drake handles both personal and business tax filings well. It may not have advanced analytics like Lacerte, but it’s affordable and easy to use. This makes it a favorite for smaller firms.

Strong Customer Support and Training Resources

Drake Software has excellent customer support to help you when needed. Users love the support, with a 96% retention rate showing how much they trust it. Customer service and technical support both score 4.6 out of 5. These high ratings prove Drake is committed to helping tax preparers succeed.

Drake also offers training like webinars, tutorials, and guides. These resources help you learn the software quickly, even if you’re new to tax prep. Drake’s focus on education ensures you can use all its features well, improving your work and client satisfaction.

Note: Drake’s support and training make tax season easier. You can handle challenges and give great service to your clients.

Easy Workflow and Time-Saving Tools

Drake Tax Software helps you work faster and more easily. Its simple design makes it easy to use, so you can focus on doing accurate work instead of figuring out confusing software. It also automates boring tasks, saving you time during busy tax seasons.

One helpful feature is its ability to reuse client data from past years. This means you don’t have to type the same information again, which reduces mistakes and keeps things consistent. The software also has tools that check for errors before you file. These tools help you avoid problems that could cause delays or extra costs.

Tip: Use the error-checking tools to fix mistakes early and file smoothly.

Drake Tax Software lets you file taxes online quickly and easily. You can process many returns at once using batch processing, which saves time. It also does hard tax math for you, so you can focus on more important tasks.

• Main Workflow Benefits:

  • Easy-to-use design makes tax prep simple.

  • Saves time by reusing client data from past years.

  • Error-checking tools catch mistakes automatically.

  • Online filing speeds up tax return submissions.

  • Batch processing handles many returns at the same time.

Another great feature is its multi-state return option. This lets you do taxes for clients in different states without switching programs. If you have clients in many places, this tool is very useful. By combining all these tasks in one program, Drake Tax Software helps you work faster and reach more clients.

Drake Tax Software’s tools make managing your work easier. Whether you’re doing simple returns or tough business taxes, its automation and batch tools help you finish on time without losing quality.

Cons of Drake Software

Limited Third-Party Integrations

Drake software has many features but few outside connections. It doesn’t work well with popular tools like accounting or customer management systems. This means you might need to move data by hand, which takes more time.

For example, if you use other programs for payroll or bookkeeping, connecting them to Drake can be hard. This lack of compatibility may slow you down, especially during busy times. While Drake has strong built-in tools, it might not fit professionals who use many different programs.

Note: If you depend on outside tools, check if Drake’s features are enough for your work.

Steeper Learning Curve for Beginners

Drake software is strong but can feel tricky for new users. Its design focuses on function, not looks, which can make it harder to use. Beginners may need extra time to learn how it works.

There are many tools and options, which can confuse first-time users. For example, using multi-state filing or advanced tools might need extra training. Even though Drake offers good support, learning it might take longer than simpler software.

If you’re new to tax prep, you’ll need time to get used to it. But once you learn, Drake can help you work faster and better.

Challenges with Handling Complex Returns

Drake software is great for regular tax returns but struggles with very hard ones. For instance, big companies or clients with tricky finances might need extra manual work.

Some users say the software lacks advanced tools for tough cases. This could cause mistakes or delays, especially with important filings. While Drake is reliable for most, it might not suit firms handling very complex returns.

Tip: Think about how complicated your clients’ taxes are before choosing Drake software.

Outdated User Interface Compared to Competitors

Drake Software has strong tax tools, but its look feels old. The design focuses on function, not style, which might slow you down. If you like modern, easy-to-use software, this could be frustrating.

The menus are full of text and feel crowded. This setup gives access to all tools but can feel overwhelming. Other software, like Intuit ProSeries and TaxSlayer Pro, looks cleaner and is easier to use. They use icons, colors, and simple layouts to make tasks quicker.

Note: A messy design can make tasks take longer, especially during busy times.

Drake’s interface also doesn’t let you customize much. You can’t move menus or add shortcuts for tools you use often. This means you have to adjust to the software instead of making it fit your needs. Other programs let you change dashboards, making work faster and easier.

Key Areas Where Drake’s UI Falls Short:

• Visual Design: Few modern features like icons or drag-and-drop tools.

• Navigation: Menus are complicated and need more clicks to find tools.

• User Experience: You can’t change the layout to match your workflow.

Even with these issues, Drake Software is still a good choice because it’s affordable and has great features. But if you want software that looks modern and is easy to use, other options might be better.

Tip: Use Drake’s training tools to learn the interface. This can help you get used to it and work faster.

Pricing and Packages

Pay-Per-Return Pricing Model

Drake has a Pay-Per-Return plan for smaller firms. You only pay for the tax returns you file. This makes it a flexible and affordable choice. For $349.99, you can file up to 10 returns. You get full access to all software features without a big upfront cost. If you need to file more, upgrading is easy.

This plan works well for firms with fewer clients or changing needs. You only pay for what you use, saving money. Even with this plan, you still get all of Drake’s powerful tools. It helps you prepare taxes quickly and correctly.

Unlimited Package for High-Volume Preparers

If you file many returns, the Unlimited Package is a great deal. It costs $1,825 and lets you file as many returns as you need. This fixed price is helpful during busy tax seasons when you file the most.

The Unlimited Package includes key features like multi-state filing and e-filing. It also has advanced tools to keep your work accurate. Compared to other software like Intuit ProSeries, Drake offers more features for a similar price. This package saves time and effort for busy tax professionals.

Power Bundle for Additional Features

The Power Bundle is Drake’s top-tier option. It combines tax and accounting tools in one package. Priced at $1,975, it’s perfect for firms needing both services. This bundle removes the need for extra software subscriptions.

With the Power Bundle, you can handle taxes, bookkeeping, payroll, and reports. It’s an all-in-one solution for managing client finances. While it costs more, it’s worth it for professionals who want everything in one place.

Tip: Think about your firm’s needs to pick the best plan for your budget and workflow.

Value Assessment for Different User Needs

Drake Software has plans to fit different tax professionals. Whether you work alone or in a team, there’s an option for your budget and workload.

For Individual Preparers

If you don’t file many returns, the Pay-Per-Return plan works best. You only pay for the returns you complete, saving money. This plan gives you all the software’s tools without needing a big upfront payment. It’s great for small client lists.

For Small Firms

Small firms can use the Unlimited Package. This plan lets you file as many returns as needed for one set price. You won’t have to track costs for each return. It also includes tools like multi-state filing and e-filing, making it a full solution for firms with various clients.

For High-Volume Preparers

The Power Bundle is ideal for those handling many returns or offering extra services like payroll. It combines tax and accounting tools in one package. This bundle saves time and money by reducing the need for other software. It’s perfect for managing both taxes and financial tasks.

Tip: Think about how many clients you have and what services you offer. Pick the plan that gives you the most value.

Drake Software’s pricing is flexible. You only pay for what you need, making it a smart choice for tax professionals at any level.

Usability and Accessibility

Easy for Experienced Tax Preparers

Drake software is simple for skilled tax preparers to use. Its clear design and strong tools make tough tax tasks easier. You can handle multi-state returns and e-filing quickly. Many users say it’s one of the easiest and most satisfying tools to use.

These top rankings show why Drake is a favorite. Its features help you work faster and avoid mistakes. This makes tax season smoother and less stressful.

Harder for New Users to Learn

New users might find Drake software tricky at first. Its many features and menus can feel confusing. Beginners often need extra time and training to get comfortable. The software has advanced tools, which can take time to understand.

Drake offers helpful training like videos and guides to teach you. With practice and support, you can learn to use it well. Over time, you’ll get faster and more confident with the software.

Flexible Ways to Use the Software

Drake software gives you different ways to access it. You can use it on a computer, through a hosted server, or online. The desktop version works without internet, which is great for offline use. Hosted options let you work remotely but keep desktop features. The online version works on any device with internet.

These choices let you pick what fits your work style best. Whether you’re in an office or traveling, Drake adapts to your needs. This flexibility makes it a good option for busy tax professionals.

Customer Support and Satisfaction

Ways to Get Help (Phone, Email, Chat)

Drake gives you different ways to get help fast. You can call, email, or use live chat to talk to their team. These options let you pick the one that works best for you. If you like talking to someone, call them. If you need to explain something in detail, send an email. Drake makes sure help is always available when you need it.

During tax season, phone support is very reliable with longer hours. Email is great for questions that aren’t urgent. Live chat is perfect for quick answers. With these choices, you can solve problems quickly and easily, making your experience with Drake better.

What Users Say About Support

Drake’s support team gets lots of good reviews. Many users say the team is quick to help and solves problems well. One user said, “We asked other tax experts for software advice, and everyone recommended Drake. Now, we also recommend it because of their great support and helpful staff.”

Drake’s numbers back up these reviews. They have a 95% customer satisfaction score, which is higher than the 90% industry average. Their response time is just two hours, much faster than the four-hour standard. Plus, they solve 92% of problems on the first try, so you don’t have to keep asking for help.

These numbers show that Drake cares about giving great service, making it a top choice for tax experts.

Learning Tools and Help Articles

Drake doesn’t just offer support—they also help you learn. They have training tools and a big library of helpful articles. These resources teach you how to use the software and solve common problems on your own. Training includes webinars, videos, and guides for both new and experienced users.

The help articles cover everything from setup to advanced tax tips. You can search for answers quickly, saving time during busy tax seasons. By offering both learning tools and great support, Drake helps you do your job better.

Tip: Use Drake’s training tools to learn the software and work faster during tax season.

Comparison with Alternatives

Drake Software vs. Zoho Books

Drake Software and Zoho Books are made for different tasks. Drake helps with tax prep, like filing returns and multi-state taxes. Zoho Books is for accounting, such as tracking expenses and creating invoices.

For tax experts, Drake is a better fit. It has tools like unlimited returns and e-filing to make tax season easier. Zoho Books is good for small businesses needing simple accounting but lacks advanced tax features.

Drake’s pricing works well for those filing many returns. Zoho Books offers plans for general business needs. Pick Drake if taxes are your main focus, or Zoho Books for basic financial tasks.

Drake Software vs. Budgyt

Drake and Budgyt are very different tools. Budgyt is for budgeting and planning finances. It helps businesses create budgets and track goals. Drake is for tax pros needing tools for filing and compliance.

Drake shines with its many tax forms and great support. Budgyt is great for budgets but doesn’t handle taxes. If you focus on taxes, Drake is the better choice. Budgyt can help if you also need strong budgeting tools.

Key Differentiators and Use Cases

Drake Software is best for tax tasks like unlimited returns and multi-state filing. It’s great for CPAs, small firms, and those filing many returns. Its fixed pricing helps during busy tax times.

Zoho Books and Budgyt are better for general financial needs but lack Drake’s tax tools. If you handle tough tax returns or need e-filing, Drake is the top pick. For both tax and accounting, Drake’s Power Bundle is a great all-in-one choice.

Tip: Think about what you need most. If taxes are your main job, Drake Software is the best option for speed and value.

Drake Software is a dependable tool for tax experts handling many returns. It has strong features like unlimited returns and compliance tools. These make your work faster and more accurate. Though it has some limits, its great support keeps you on track during tax season.

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FAQ

1. What tax returns can you prepare with Drake Software?

Drake Software helps with many tax forms. These include personal (1040), business (1120, 1120S), partnership (1065), and nonprofit (990) returns. It also handles multi-state and special forms, making it great for different clients.

2. Can you use Drake Software on more than one device?

Yes, you can use Drake Software in different ways. It works on desktops, hosted servers, or online. The cloud version lets you access it from any device with internet.

3. Does Drake Software offer training for beginners?

Drake Software has lots of training tools. These include webinars, videos, and guides. They make it easy to learn the software, even if you’re new to taxes.

4. How does Drake Software keep data safe?

Drake Software protects your data with strong tools. It uses encryption, two-step logins, and role-based access. A backup system also saves your files to prevent data loss.

5. Is customer support available during busy tax times?

Yes, Drake Software offers extra support hours during tax season. You can get help by phone, email, or live chat to solve problems quickly.